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NIH Telephone Operator Services

This dedicated team manages telephone calls for the NIH main switchboard at 301-496-4000. Operators are on duty 24 hours a day, seven days a week, including holidays.

NIH Telephone Operator Services are essential and straightforward:

  • Code Blue Emergencies – responding to and following through on critical medical situations
  • Paging Services – including a wide array of announcements ranging from critical care to daily notifications
  • Placing Long Distance Calls – assisting the NIH community with international connectivity (outside of the USA)
  • Social Work Support – assisting patients in communicating with family members around the world
  • Communicating with Fire and Rescue – to facilitate the needs of the NIH community and surrounding area
  • Audio Conference Callscall the operators at: 301-496-4517 to setup a conference call
  • Many other services are provided by the NIH Operators on a daily basis and are equally indispensable, including but not limited to:
  • Locating Telephone Numbers for Doctors, Employees and Services
  • Locating NIH Institutes Referring Media Calls
  • Inquiries for Publications
  • Referring Scientific or Research Related Calls
  • Assisting TTY/TDD Callers with General Information
  • Transmitting Facsimiles and Telegrams

For additional information, please contact the NIH IT Service Desk:

Phone: 301-496-4357
TDD/TTY: 1-800-438-8832

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This page last reviewed: November 13, 2012